Terms of Service
Welcome to NELI! By accessing or using our website www.nelidrops.com (the “Site”) or purchasing products from NELI (“Products”), you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully before using our website or purchasing our products.
1. Acceptance of Terms
By using the Site or purchasing Products, you confirm that:
- You are at least 18 years old (or the legal age of majority in your location).
- You agree to these Terms and our Privacy Policy.
- You will not use the Site or Products for any illegal or unauthorized purposes.
2. Changes to Terms
NELI reserves the right to update or modify these Terms at any time. Any changes will become effective once posted on the Site.
Your continued use of the Site after updates means you accept the revised Terms.
3. Account Registration
- You may create an account to purchase Products from our Site.
- You are responsible for keeping your account information accurate and secure.
- Please notify us immediately if you believe your account has been accessed without authorization.
4. Product Purchases
Pricing
- All prices displayed on the Site are listed in USD.
- Prices may change at any time.
- NELI reserves the right to correct pricing errors or inaccurate product information.
Payment
- Payments are securely processed through trusted third-party payment providers.
Shipping
- Shipping details are explained in our Shipping Policy.
Returns
- Returns and refunds are governed by our Returns & Refunds Policy.
5. Product Use & Disclaimer
- NELI products are wellness supplements designed to support your everyday routine.
- Our products are not intended to diagnose, treat, cure, or prevent any disease.
- Results may vary from person to person.
- Please consult a healthcare professional before use if you are pregnant, breastfeeding, taking medication, or managing any health condition.
6. Intellectual Property
- All content on the Site, including logos, branding, text, images, graphics, and product information, belongs to NELI and is protected by applicable copyright and trademark laws.
- You may not copy, reproduce, modify, distribute, or use any NELI content without written permission.
7. User Conduct
You agree not to:
- Use the Site for unlawful purposes.
- Upload harmful software, viruses, or malicious content.
- Attempt to interfere with website security or functionality.
- Copy, reproduce, or reverse-engineer NELI products, formulas, or branding.
8. Limitation of Liability
NELI is not responsible for indirect, incidental, or consequential damages resulting from:
- Use of our Site.
- Use or misuse of our Products.
- Delays caused by third-party services.
Our total liability for any claim related to these Terms or Products will not exceed the amount paid for the Product(s) involved.
9. Governing Law
These Terms are governed by the laws of the United Kingdom, without regard to conflict of law principles.
10. Dispute Resolution
Before taking formal action, please contact us first so we can attempt to resolve any concerns.
For dispute-related matters, contact:
We will make reasonable efforts to resolve issues quickly and fairly.
11. Termination
NELI reserves the right to suspend or terminate access to the Site or services if users violate these Terms or engage in harmful activities.
12. Third-Party Links
Our Site may contain links to third-party websites. NELI is not responsible for the content, policies, or practices of external websites.
13. Contact Us
For questions regarding these Terms of Service:
📧 Email: info@nelidrops.com
Thank you for choosing NELI. 🌿
We are honoured to be part of your wellness journey.
The NELI Team
🌿 Nature. Drop by Drop.